Books - Full Set All Titles

SKU: B002
Price: $349.00
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 Savings Offer! $ Off

 
You can send a few people to a workshop - they may or may not learn anything - they may or may not have good information. You can buy a full library, just for their own profession, and for years your people will have access to good information, any time they want. Give the gift of learning, when and where they want, anytime they want.  Most books are hard copy unless you request eBooks.  Some books are on CD.


9-1-1 Emergency Communications Manual & Manual Workbook

This is our college text and workbook in over 5000 agencies as a primary training manual and self directed workbook.


Stress Less Trio of Books to include; 9-1-1 Wellness + My 10-20 Journal + Console Yoga

Newest addition  - 300+ pages of self help worksheets and two additional books that help keep workers well.


The Exceptional Trainer and Workbook

 Our best selling book for trainers only. 


Winging It, Q and A For Supervisors

 More then 50 questions supervisors ask - inspiring and helpful. 


Sexual Harassment in the Comm Center (CD Power Point Included)

Mandatory training, includes a power Point for Supervisors to teach such things as Quid Pro Quo!!


Ring Ring Simulation Books on CD

Scenarios for all call types -  police, fire and EMS on CD only.

B002

Recommendations

Updated 2010.  DVD One - Crisis Intervention. DVD Two - The Suicidal Caller.  Master workbooks in pdf for endless copies.View YouTube Crisis  View YouTube Suicide

$169.00
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Companion to the The Exceptional Trainer book to expand learning.

$15.95
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When you need those great games that use Power Point on a CD.  You want to hit home and add fun to your training and put people on the spot to know more.

$99.00
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Yes, it's FREE. Inspiration for Trainers, Managers, Supervisors & Telecommunicators.

$0.00

Comprehensive FLIP book and (2) Power Points.  For Call Takers it is essential the understand the dangers and dynamics of this most deadly call type.  This entire four hour workshop has been packaged for you.  Must have!  Academy and in service training...

$99.00
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SAVE  Update or Create both your Procedures Manual and Training Manual while saving money getting this done finally. 

$569.00
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All 10 Trainer's topics narrated by Sue Pivetta Exceptional Trainer Book and workbook. ($41.95 Value).  Tons of material, handouts, 14 Power Points - use this material for years to come to discuss or train.

$895.00
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Trainers. Don't get discouraged or overwhelmed, GET THIS BOOK!  See 911 Magazine review

$25.95

Download some tickler thoughts for trainers.  A so so trainer tells, a good trainer teaches, a great trainer provokes. 

$0.00

Updated 2010  Actual 9-1-1 call study.  No way to describe the impact these actual 911 calls have on Call Takers!  View YouTube DVD Segment

$89.00

(11) 9-1-1 call takers will demonstrate the work, we explain the 'tools'.   Highly recommend this product to academies. Table Of Contents and Power Point SlidesReg Price $...

$49.00
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(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

$249.00
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FREE Newsletter.  Being a Courageous Messenger. Flesh Eating Fears and more wonderful console reading.

$0.00
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If something is calling you to expand your career - start with this book.  Upon ordering you can download your eBook pdf in zip file.

$9.95

(4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.  eBook Table Of Contents and Power Point Slides. NOW includes our eBook - a great console read or teaching tool.   Reg price $99

$49.00
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FREE Service! Does someone at your agency need to hear how wonderful they are? Do you need to vent? Burned OUT?

$0.00
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Another great FREE Newsletter for Trainers - ideas for positive change. Hit purchase download zip, it's in there.

$0.00
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50+ Questions Supervisors Ask -  inspiring and enlightening book.  Check out a customer response and a list of questions. Enter to see customer review. Now you can download your FLIP Book and share at your console this great read. Insightful, Inspiring, Uplifting!

$15.95
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Learn to Talk and Type during a 9-1-1 call.  Exe program uploadable to all your PCs or even send it home. You own it!

$249.00
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NENA BOOK REVIEW COMMENT:  Ultimately, this two-piece set is a great resource for anyone in the communications center and provides readers with lessons on how to deal with a difficult situation without having to attend an offsite workshop. Angela Ruiz NENA ENP

$249.00
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FREE download. Created in pdf you can print out, fold and put in someone's locker.

$0.00
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Too too funny! A comedian and a dispatcher get together and play calls. Workbook on the CD for endless copies.

$79.00
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Earn no cost seats by sponsoring a workshop! Download a full workshop flyer with student comments.  Buy out option available.  Hit purchase and we will contact you about hosting a workshop.  Hit Purchase to request a packet.

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